Our core values are important to us:

• We conduct ourselves with full regard to any impact we may make on our community.
• We respect our staff, customers, suppliers, competitors and members of the public.
• We harness diversity and make a strong contribution to employing people who are competent, enthusiastic and focussed on delivering excellent customer satisfaction – irrespective of their race, gender or physical abilities.
• We positively contribute to charitable organisations on a regular basis.
• We minimise our environmental impact on society. We are the first and only relocation specialist in the UK to be certified the ISO Environmental Standard.
• We only use suppliers whose ethos and values emulate ours, ensuring fair employment conditions for all their workers and sub-contractors; promoting the employment of people on a non-discriminatory basis.
• To earn the trust of our customers, society and all stakeholders, we are committed to ensuring our business remains both sincere and sound, and to creating value that exceeds expectations.
• We strive to implement sound and fair management that conforms to legal compliance.

Pleased to be Green

In 2008, HCR became the first relocation company in the UK to achieve ISO 14001 certification.  We worked hard to achieve this challenging accreditation and have held it ever since, demonstrating our determination to stay green.

Reducing our carbon footprint by four percent each year is a tough challenge, but we won’t accept anything less.  To date (2018) we have:

• Offset 354 tonnes of CO₂ in March 2016, through the Florestal Santa Maria REDD project in Brazil (Verified Carbon Standard #875).
• Reduced business mileage and paper consumption, saving 100’s of 1,000’s of miles and adding £80,000 net profit to our bottom line.
• Planted more than 1300 trees across our local area in Hampshire: a direct result of our innovative Sustainable Relocation Promise which works to counter the emissions made when moving your employees.
• Teamed up with Basingstoke and Deane Borough Council to plant 1000 trees in Old Basing to build a wildlife corridor.
• Planted more than 200 trees in Kenya and helped reduce green-house emissions by providing fuel-efficient stoves for families in Uganda.

We happily absorb whatever it costs to do all this; members of our team worked hard to plant many of the trees; and our processes work…

• In 2011, HCR became the first relocation company to become carbon neutral, aligned to international standards ISO14064, PAS2050 and PAS2060.
• In 2014, we successfully cut our total CO₂ emissions by 21.5%, giving us a total reduction of 39% in three years.

We continue to implement a Carbon Management Action Plan.

• No paper, card, printer toners, cans or plastic bottles leave us unless they’re on the way to the recycling plant.
• We don’t leave the lights on either. Sounds simple, but we don’t drain electricity in any room we’re not using.
• We have a ‘walk to work’ scheme, we’re part of the Government’s cycle scheme and we provide a ‘bike doctor’ to keep staff bicycles in great shape.

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