Terms & Conditions

We know they’re not the most exciting things in the world, but here are the terms and conditions for using our site.

We are going to cover –

  • Our Privacy Policy
  • How we look after your personal data
  • Cookies
  • How to get in touch with us
  • Web Accessibility
  • Got a complaint?
  • Links to other sites
  • Copyright
  • Any changes to these terms and conditions
  • Disclaimer


Your privacy is really important to us and we go to great lengths to protect and preserve your personal data. You should read our Privacy Policy to see just how much we care.

Getting in Touch

Getting in touch with us is so easy. Apart from the Contact Us section, there are two buttons on every page that allow you to talk to us, write to us and express your views to us. Your opinion is really important (honestly) to us and we want to hear from you. We like compliments and we learn from complaints.


HCR is committed to website accessibility and the HCR website has been constructed to meet the level 2 recommendations made by the Web Content Accessibility Guidelines (WCAG) established by the World Wide Web Consortium (W3C) to achieve a combination of an “A” and “AA” rating.

For example, this means that if you’re using specialised software to allow you to view websites such as a screen reader, you should find that the site has been designed in a way that makes it easier for you to find what you’re looking for. Accessibility testing will become a part of our normal testing process when designing new functionality. At least that what our web guru’s tell us!

If you have trouble using our website with certain web browsers or other software, please let us know. We appreciate your feedback and we will always use your suggestions to improve our service to you.


Please note that HCR uses first party cookies for analytical purposes to help improve user experience. No cookies are used for advertising or to gain personal information on our visitors.

Links to other websites

We want our site to be genuinely useful to anyone interested in property, relocation, HCR, industry news or in fact anything to with anything that vaguely resembles being useful to anybody – within reason! This means we will give you links to other websites that we think may help you. We don’t endorse these sites and we aren’t telling you that they are accurate and factual – you must make up your own mind.

If a link no longer works, do let us know and we will track down the right link or delete the link from our website.


There’s a lot of our experience, knowledge and know-how in this website – it’s our Intellectual Property. Every page is Copyright 2008 HCR Group Ltd. We don’t mind you sharing any page you can access without logging on, but we do ask that you state where you got the information, quote our URL and the date you downloaded the data.

If you aren’t sure about this, drop us a line and we will help out. We like to say “Yes”.

If you were expecting our Terms & Conditions of Trading – well they are available at HCR T&Cs 2008. And our Terms & Conditions for Purchasing can be found here.


In the preparation of this website, every effort has been made to offer the most current, correct and clearly expressed information possible. Nevertheless, inadvertent errors may occur. In particular, but without limiting anything here, HCR disclaims any responsibility for typographical errors and accuracy of the information that may be contained their web pages. HCR also reserves the right to make changes at any time without notice.

All information is written in good faith for the purpose of highlighting recent information; however it is not intended to provide specific advice or guidance in place of written laws or regulations. HCR does not endorse the views or opinions given by third parties, and accepts no liability for the data and information included.

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